News

We are happy to recommand you to try China post new shipping method - E-packet.

which is cheaper than EMS and safer than airmail.

(Now support Cananda , Australia,Frace,RU)

Speed: 7-15 days for delivery. almost same as EMS

Price: See table below, price in RMB Chinese Yuan currency

Country: USA only at the moment

Tracking website: www.ems.com.cn or www.usps.com

Example: A little doll weights 200g, the E-pocke price should be

60RMB (10 USD) while EMS have 40% off cost 152RMB ( 25 USD)

You are welcome to try this way to USA (Now support Canada, Australia, Price + 25rmb/shipment)

Blow price only for package over 5kg

(Either volumetric weight or Actual weight).

DHL is the fastest shipment and the best service, shipment time 3-6

days. Chargable by the demention weight or whichever the grater

compare to the actual weight. Not able to ship sensitive items like liquid,

brands items.(DHL new shipping price works from 3rd, May, 2013)

DHL速度最快，服务最佳，运期约为3~6个工作日，其计费方式与体积重量相关，部分商品的寄送存在限定

For heavy packages over 21+ kgs, will enjoy special discount.

DHL charge by volumetric weight please check below picture for explanation

DHL measure thehighestpoint of each side 

    new price for China post airmail which is a lot cheaper

    Please see below chart:

We only shipped packages with tracking number.

For example:

Package weight 550g, to UK, price should be

UK in zone 4, so-->

13+5*9=58 yuan

Package weight 820g, to Brazil, price should be 

Brazil in Zone 7, so-->

13+8*12=109 rmb

Here is the link for tracking China post mail

http://intmail.183.com.cn/icc-itemstatusen.jsp

We also recommand below website to track all your shipments methods.

http://www.track-trace.com/post

Delivery time for airmail: 15-45 days depends on different countries. 

                                      Good to ship low value items

Advantage of airmail:     cheap shipping, easy for custom declearance

disadvantage of airmail:  slow shipment, risk of lost package

If you still have question about the shipping, welcome to contact our  live help service  on the right corner of the website. Our customer service is ready to help 

EMS:

EMS express company: Packages will arrive to destination within 5 - 15 days. Services will be slower during busy season, reaching up to 10-30 Days.

1-2 days after item has mailed out, the status of the parcel will appear and will be constantly updated on the EMS website. If you have not received the packages after 20 days, please track the information on your own country’s postal website.

China Post (Airmail, SAL): IMPORTANT, no accept insurance

International package includes Air parcel and SAL parcel, and their prices is lower compared to EMS. With Air Mail, item will reach destination within 10 - 20 days. However, it may take up to 30 days+ more during busy season. If the package did not arrive after a month, please visit your country’s tracking website for more information. Chinese tracking site is updated according to the feedback from your country, so tracking from your country's site will be more prompt and accurate.

International air mail (for goods less than 2kg): items will reach destination in 20 - 35 days. Tracking shown after the package mailed out 3-5 days.

International EMS

Links: Official express price wesite for : 

*SODOLLAR offer 40% off discount

*Rate adjusted depends on Post policy by times

*see SODOLLAR EMS CACULATOR (leftside)

*Rate: CNY(RMB)

*EMS Does NOT ship to THE NETHERLAND(now can! 23rd, May 2013)/ BRUNEI, CHILE and Iceland

*Italy also not recommanded use the EMS, try DHL/UPS/TNT/HKEMS

*Each package ：+ 8 CNY for China customs clearance

Remark : Below Price are After Discount Already

FAQ

Q) How your service charges?

A) We now charges 10% of total items price and Domestic shipping. We charge 50 RMB (7.85 USD) for minimum service fee.

See detail

Q) Which payments you accept?

A) We choose PayPal as our only online payment method; accept Visa, Master Card and American Express (trhough PayPal). Offline payment method we use Western Union/bank transfer/moneygram.

Q) If I were to transfer you money, what currency is that?

A) 1) If you were transfer by RMB, that's the most welcomed.

     2) We accept USD via PayPal, western union, Moneygram or bank transfer

     3) Singapore client can send payment through my sg friend, charge is 6sgd/time. Exchange rate depends on times.

Q) Where you can delivery?

A) To 182 countries now.

Reminder: China EMS is not reach the The Netherland, Brunei and Chile, etc, pls check 

Q) which shipping you use?

A) We choose EMS/airmail/SAL and UPS/DHL /TNT/FedEx as our shipping method. Special packages will ship specially upon request.(Like brand items)

Q) How long can I receive package?

A) It is depends on which county you are. Generally, it takes about 1-3 weeks from place order to get the package.

Q) Can you take pictures of my items so that I know what it looks like before having the package shipped to me?

A) Yes. We can take digital pictures of any items you would like prior to shipping. But it's not obligation, we would take only when we have free time.

Q) Is there any insurance for my package?

A) Additional insurance can be covering the whole sum of 5% fee. If you need insurance, you should email to susan#taobaospree.com immediately after you finished order process.

Q) I bought multi-items from same seller, could domestic shipping fee combined?

A) Yes. In most case the domestic shipping fee could combined, and some times you need pay a little more domestic shipping fee for multi-items(Like overweight cases).

Q) Is there any minimum order I must get?

A) We calculate the service fee by the the item itself (service fee started from 50rmb/order), no minimum orders you must get.

Q) Which site you can purchase?

A) You can purchase from taobao.com and also support other famous B2C online store in China (like paipai, eachnet.etc).We keep the rights that if buy form other sites or not due to security consideration

Q) Does any product you can help to buy?

A) We can help you buy almost all kind of product from taobao.com and from other China online store, but we keep the right to decide which product not to buy for risk factors.

Q) What If the items no stock after I paid?

A) Please check here to see detail 

Important remarks:

No Liquid,

No makup(makeup brush, comb can buy),

No weapon,

No food,

No powder,

No Gel forever

for custom security reason.

Terms & Conditions:

(Kindly read through before placing orders)^^

 *Only PAID orders will be taken.

 *Custom made Items are 100% non-refundable. Unless we ordered wrongly, we will take fully responsibility.

 *We ensure you that the right items will be ordered.  

 *We are able to change any defects found in the item (However, you have to pay for the shipment fees if you decide to exchange the item. But we will negotiate with the seller first if their fault.)

 *Items not collected (after 3 months upon arrival in agent's house) or second payment not made for will be our property.

 *Please do not send in your orders if you do not agree with our terms and conditions (including all applicable fees).

 *By using our service, you are deemed to have agreed to the 'Terms & Conditions' set out by taobaospree.com.

Return Policy

1. We accept return items if wrongly, damage during the shipment and we bear the full responsibily

2. Size problem, color sightly difference problem, personally doesn't like is able for exchange if customer bear the return shipping.

3. Custom made items are not able to return unless taobaospree ordered wrongly (Proof needed)

4. underware,legging etc are not able to return due to healthy issues.

5. Money sent via paypal the refund will send back to the original paypal transction.

How to order from One Dollar Mall?

Step by step ===>> 

1. You choose products on www.taobao.com

2. Send order form to our email: admin@sodollar.com

3. After Checking, we will reply cost to you via email.

4. Once order confirmed, Pay 1st payment to our account.
    (Paypal, T/T ,western union/moneygram)

5. We buy items from seller on your behalf. (wait 2-5 days)

6. Once all items reached our warehouse, we will email you how much the shipping is.
    (You can email us for updates as well)

7. Send 2nd payment for shipping, We will send items to your address.

8. Receive the package at home! (wait 3-10 days, depends on destinations)

Shipment Methods

ONE DOLLAR MALL provide various shipping methods:

    •  EMS

    •  DHL, Fedex, UPS, TNT

    •  China Post: Air parcel, SAL parcel

    •  **HKEMS, Asia Special Line, European Special Line **

    available Only depends on times

    Customers can inquire this type of shipment if needed, but we are not gurantee can use everytime.

EMS:

EMS express company: Packages will arrive to destination within 5 - 15 days. Services will be slower during busy season, reaching up to 10-30 Days.

1-2 days after item has mailed out, the status of the parcel will appear and will be constantly updated on the EMS website. If you have not received the packages after 20 days, please track the information on your own country’s postal website.

China Post (Airmail, SAL): IMPORTANT, no accept insurance

International package includes Air parcel and SAL parcel, and their prices is lower compared to EMS. With Air Mail, item will reach destination within 10 - 20 days. However, it may take up to 30 days+ more during busy season. If the package did not arrive after a month, please visit your country’s tracking website for more information. Chinese tracking site is updated according to the feedback from your country, so tracking from your country's site will be more prompt and accurate.

International air mail (for goods less than 2kg): items will reach destination in 20 - 35 days. Tracking shown after the package mailed out 3-5 days.

International EMS

Links: Official express price wesite for :

*ONE DOLLAR MALL offer 40% off discount

*Rate adjusted depends on Post policy by times

*see EMS CACULATOR (leftside)

*Rate: CNY(RMB)

*EMS Does NOT ship to THE NETHERLAND(now can! 23rd, May 2013)/ BRUNEI, CHILE and Iceland

*Italy also not recommanded use the EMS, try DHL/UPS/TNT/HKEMS

*Each package ：+ 8 CNY for China customs clearance

Remark : Below Price are After Discount Already